Copyright 2009 CSR INC

COMPUTER SERVICE & REPAIR


919-772-3959
1. INSTALL AN UP-TO-DATE INTERNET SECURITY PROGRAM. (WE RECOMMEND KASPERSKY, TREND MICRO, SYMANTEC, PANDA ETC.). MOST
INTERNET SECURITY SOFTWARE HAVE A ONE (1) YEAR UPDATE WARRANTY ONLY. SO MAY SURE YOU RENEW EVERY YEAR

(a) FOLLOW THE MANUFACTURER’S INSTRUCTIONS FOR INSTALLATION
(b) ONCE INSTALLED, DO UPDATES FIRST
(c) PERFORM A VIRUS SCAN WEEKLY
(d) PLEASE MAKE SURE YOUR INTERNET SECURITY PROGRAM IS INSTALLED AND OPERATING PROPERLY (SOME PROGRAMS REQUIRED
ADDITIONAL INSTALLATION OR SETUP)
(e) PLEASE READ YOUR INSTRUCTIONS ON USE AND AVAILABLE FEATURES OR CONTACT SOFTWARE MANUFACUTURE IF YOU HAVE ANY
PROBLEMS

2. INSTALL A SPYWARE REMOVER (I.E. MALWAREBYTES OR SPYSWEEPER ETC.)

INSTRUCTIONS ON HOW TO RUN MALWAREBYTES:
(a) CLICK ON UPDATE TAB AT TOP
(b) CLICK ON CHECK FOR UPDATES
(c) CLICK ON SCANNER TAB AT TOP
(d) CLICK ON CIRCLE FOR PERFORM FULL SCAN
(e) CLICK ON SCAN
(f) AFTER SCAN IS COMPLETE, CLICK ON SHOW RESULTS
(g) FOLLOW INSTUCTIONS FOR REMOVAL

3. DO WINDOWS CRITICAL UPDATES AND SERVICE PACKS
INSTRUCTIONS ON HOW TO DO CRITICAL UPDATES
(a) OPEN INTERNET EXPLORER
(b) GO TO TOOLS
(c) GO TO WINDOWS UPDATES
(d) FOLLOW INSTRUCTIONS FROM THERE

4. DELETE TEMPORARY INTERNET FILES & COOKIES
INSTRUCTIONS ON HOW TO DELETE ABOVE FILES
(a) OPEN INTERNET EXPLORER
(b) CLICK ON TOOLS
(c) GO TO INTERNET OPTIONS
(d) CLICK ON DELETE COOKIES
(e) CLICK ON DELETE TEMPORARY INTERNET FILES

5. HAVE A YEARLY COMPUTER CHECK UP BY A QUALIFIED COMPUTER REPAIR SERVICE.

COMPUTER SERVICE & REPAIR IS NOT RESPONSIBLE FOR ANY PROBLEMS THAT MIGHT RESULT FROM THE ABOVE SUGGESTIONS.
FOR MORE INFORMATION ON ANY OF THE ABOVE SOFTWARE, PLEASE CALL THE SOFTWARE MANUFACTURER.





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